I had never heard of Angie's List before last November when a client was telling me about it. It's basically a website that you can go onto and tell about your good/bad experiences with just about any type of service provider. It lists everything from plumbers to doctors and hairdressers to auto mechanics. I've checked it out a couple of times but the Pittsburgh area doesn't have a lot of things listed yet. Here is a commercial that was made for Angie's List about a bad experience with an OB who insisted on inducing a woman and then left for a tennis game.